Terms and Conditions

Terms & Conditions

Please read the following terms and conditions before proceeding with your booking. By booking our termly sessions or signing up to our subscription, are agreeing to the terms and conditions.

**WE RESERVE THE RIGHT TO UPDATE THESE TERMS AND CONDITIONS AT ANY TIME.**

1. GETTING IN TOUCH

In these Terms and Conditions, when we refer to "we", "us" or "our", we mean Zozimus Drama; and when we refer to "you", "your", “customer” or “parent/guardian” we mean the person making a booking.

2. CUSTOMER RESPONSIBILITY

Whilst attending Zozimus Drama sessions, customers will take full responsibility for adhering to our terms and conditions and guidelines.

3. SESSIONS

· The session leader will start on time and we ask that you arrive at least 10 minutes before your session to avoid any disruption during the session. Mobile phones must be either off or on silent. We ask that no food is consumed during the Zozimus Drama session, unless for medical reasons.

· Parent/guardian takes full responsibility of child/children before and after a drama session and during the session when in attendance.

· Children attending without a parent/guardian will be required to fill out a registration form informing us of any medical conditions.

· Customers must inform their session leader of any health issues that may be relevant, including changes in a child’s health or wellbeing before the start of a session.

· Customers and child must follow health and safety procedures as advised to them by their session leader.

· Children are free to practise, share ideas and artistic content in order to help develop their social skills, session work, the understandings of their peer group and the real world so they get the most from their training in a safe, controlled and productive environment. Sessions are controlled and monitored at all times. Should any student be upset or unhappy, it is important that the session leader is informed as soon as possible so that the issue can be resolved.

· Zozimus Drama may, at its discretion, refuse a customer and child entry to a session or sessions, if it is felt that the customer’s or child’s behaviour is unacceptable.

4. FEES / REFUNDS / CANCELLATIONS

4.1. For all Bookings

· In the event of a lesson being cancelled at short notice (less than 48 hours notice) by a session leader, customers will offered an alternative session or a refund for the session cancelled.

· For session cancellations, session leaders will give as much notice as possible. In the event of a last-minute session cancellation, customers will be notified by text message or call to their mobile phone. Please ensure you provide your session leader with up-to-date contact details

· Whilst we will do everything we can to make your session comfortable and enjoyable, should your child become unhappy and you cannot stay for the entire session, we cannot issue a refund as your place has already been held.

4.2 Monthly Subscription Terms and Conditions

· All monthly subscriptions are collected on the 1st of each month.

· If you join part way through a month you will incur a covering payment for the remainder of the classes for that month. For example if you join on 15th September you would pay for the remaining classes for September at the regular class rate plus the usual amount a month from October. This would all be collected on 1st October. The regular monthly amount will then be collected from 1st November onwards.

· If you need to update your payment details, please email us and we will send you confirmation.

· We will communicate with you if payment has not been made. We will attempt to call and write to you to check if details need updating.

· If payment is not made 14 days after we’ve communicated the missed payment(s), your subscription will be cancelled and your child removed from the class register.

· There is a minimum subscription period of one full calendar month, following the start of your subscription. You can subsequently cancel your membership at any time with written confirmation following the terms below.

· Cancellation requests must be made in writing via email to admin@zozimusdrama.com. Requests made verbally or by any other method are likely to get missed, therefore these can only be accepted via email.

· A notice period is required for cancellation. If notice is received by the 15th of the month, then your subscription will be cancelled at the end of that current month and you are able to attend classes until then. If your cancellation request is received after the 15th of the month your subscription will be cancelled at the end of the following month, with your final monthly payment taken on the 1st of that month. You will be able to attend classes until the end of the month in which your subscription ends. For example, if your cancellation is received on 15th May (or before), you will be able to attend until the end of May and no further payment will be taken. If your cancellation is received on 16th May (or after), payment will be taken for June and you will be able to attend classes until the end of June.

4.3 School Club Bookings Terms and Conditions

· Booking operates on a first come, first served basis.

· If a child is unable to attend a session or sessions, due to sickness, holiday or a decision by the customer not to attend, we regret that we are unable to automatically refund payment as this secures an ongoing place on our programme. Any refund under exceptional circumstances is discretionary. We will always seek to find a suitable alternative.

5. MEDICAL & ILLNESS

You must declare all medical conditions during registration and keep us up-to-date should this change by emailing/calling us at - *admin@zozimusdrama.com / 07822 002 666

Please do not attend sessions in the event of your child being unwell. We wish them better of course, but must ensure the risk of infections or communicable diseases spreading is isolated. In the event that your child contracts an infection please inform your session leader regarding the nature of the infection so that they can inform other parents.

Please refrain from attending sessions if:

Your child has a fever or has had a fever within 24 hours of the session

Within 48 hours of the session, your child has had an upset tummy and/or diarrhea

Your child has a discharge from their eyes or heavy discharge from their nose

Your child is showing symptoms of the following: (taken from the NHS Website – please see further details)

5.1. Chickenpox

Symptoms appear 1 to 3 weeks after being infected.

Infectious period: The most infectious time is 1 to 2 days before the rash appears, but it continues to be infectious until all the blisters have crusted over.

Symptoms:

Chickenpox is a mild infectious disease that most children catch at some time. It starts with feeling unwell, a rash and, usually, a fever.

Spots develop, which are red and become fluid-filled blisters within a day or two. They eventually dry into scabs, which drop off.

The spots first appear on the chest, back, head or neck, then spread. They don't leave scars unless they're badly infected or picked.

5.2. Measles

Symptoms appear 7 to 12 days after being infected.

Infectious period: From around 4 days before the rash appears until 4 days after it's gone.

Symptoms:

Measles begins like a bad cold and cough with sore, watery eyes.

Your child will become gradually more unwell, with a fever.

A rash appears after the third or fourth day. The spots are red and slightly raised. They may be blotchy, but not itchy. The rash begins behind the ears and spreads to the face and neck, then the rest of the body.

The illness usually lasts about a week.

Measles is much more serious than chickenpox, German measles, or mumps. It's best prevented by the MMR vaccination. Serious complications include pneumonia and death.

5.3. Mumps

Symptoms appear 14 to 25 days after being infected.

Infectious period: From about 6 days before swelling in the face until about 5 days after.

Symptoms:

A general feeling of being unwell.

A high temperature.

Pain and swelling on the side of the face (in front of the ear) and under the chin. Swelling usually begins on 1 side followed by the other side, though not always.

Discomfort when chewing.

Your child's face will be back to normal size in about a week.

It's rare for mumps to affect boys' balls (testes). This happens more often in adult men with mumps.

If you think your child's testes are swollen or painful, see your GP.

5.4. Slapped cheek disease (also known as fifth disease or parvovirus B19)

Symptoms appear 1 to 20 days after being infected.

Infectious period: A few days before the rash appears. Children are no longer contagious when the rash appears.

Symptoms:

· It begins with a fever and nasal discharge.

· A bright red rash, like the mark left by a slap, appears on the cheeks.

· Over the next 2 to 4 days, a lacy rash spreads to the trunk and limbs.

· Children with blood disorders such as spherocytosis or sickle cell disease may become more anaemic. They should seek medical care.

5.5. German measles (rubella)

Symptoms appear 15 to 20 days after being infected.

Infectious period: From 1 week before symptoms develop until up to 4 days after the rash appeared.

Symptoms:

· It starts like a mild cold.

· A rash appears in a day or 2, first on the face, then on the body. The spots are flat and are pale pink on light skin.

· Glands in the back of the neck may be swollen.

· Your child won't usually feel unwell.

· It can be difficult to diagnose rubella with certainty.

· Rubella can be prevented by the MMR vaccine.

· Keep them away from anybody who's in the early stages of pregnancy (up to 4 months) or trying to get pregnant.

· If your child has had contact with any pregnant women before you knew about the illness, you must let the women know, as they'll need to see their GP.

5.6. Whooping cough

Symptoms appear 6 to 21 days after being infected.

Infectious period: From the first signs of the illness until about 3 weeks after coughing starts. If an antibiotic is given, the infectious period will continue for up to 5 days after starting treatment.

Antibiotics need to be given early in the course of the illness to improve symptoms.

Symptoms:

· The symptoms are similar to a cold and cough, with the cough gradually getting worse.

· After about 2 weeks, coughing fits start. These are exhausting and make it difficult to breathe.

· Younger children (babies under 6 months) are much more seriously affected and can have breath-holding or blue attacks, even before they develop a cough.

· Your child may choke and vomit.

· Sometimes, but not always, there will be a whooping noise as the child draws in breath after coughing.

· The coughing fits may continue for several weeks and can go on for up to 3 months.

5.7. Hand, foot and mouth disease

Hand, foot and mouth disease is a common childhood illness that can affect adults. It usually clears up by itself in 7 to 10 days.

Check if it's hand, foot and mouth disease:

· The first signs of hand, foot and mouth disease can be:

· a sore throat

· a high temperature, above 38C

· not wanting to eat

· After a few days mouth ulcers and a rash will appear.

· Ulcers appear in the mouth and on the tongue. These can be painful and make it difficult to eat or drink

· Red spots, which develop into blisters, usually appear on the hands and feet

· The blisters are grey in the centre and can be painful

· The symptoms are usually the same in adults and children, but they can be much worse in adults.

· It's possible to get hand, foot and mouth disease more than once.

· If you're not sure it's hand, foot and mouth disease

· Look at other childhood rashes.

5.8. Impetigo

Impetigo is a skin infection that's very contagious but not usually serious. It often gets better in 7 to 10 days if you get treatment. Anyone can get it, but it's very common in young children.

Check if you have impetigo

· Impetigo starts with red sores or blisters. They quickly burst and leave crusty, golden-brown patches. These can:

· look a bit like cornflakes stuck to your skin

· get bigger

· spread to other parts of your body

· be itchy

· sometimes be painful

· Sores (non-bullous impetigo) or blisters (bullous impetigo) can start anywhere – but usually on exposed areas like your face and hands

· It's also common for blisters to start around your middle

· The sores of blisters burst and form crusty patches

5.9. Scarlet fever

Scarlet fever is a contagious infection that mostly affects young children. It's easily treated with antibiotics.

Check if you have scarlet fever

· The first signs of scarlet fever can be flu-like symptoms, including a high temperature of 38C or above and swollen neck glands (large lump on the side of your neck).

· A rash appears a few days later.

· A pink-red rash comes out, which feels like sandpaper and looks like sunburn. It starts on the chest and tummy

· A white coating also appears on the tongue. This peels, leaving it red and swollen ("strawberry tongue")

· The rash doesn't appear on the face, but the cheeks can be flushed

· The symptoms are the same for children and adults, although scarlet fever is much rarer in adults.

5.10. Norovirus (vomiting bug)

Norovirus, also called the "winter vomiting bug", is a stomach bug that causes vomiting and diarrhoea. It can be very unpleasant, but usually goes away in about 2 days.

Check if you have norovirus

Symptoms:

· feeling sick (nausea)

· diarrhea

· being sick (vomiting)

· You may also have:

· a high temperature of 38C or above

· a headache

· aching arms and legs

· The symptoms start suddenly within 1 to 2 days of being infected.

· How to treat norovirus yourself

· You can usually treat yourself or your child at home.

· You should start to feel better in a day or two.

6. DISCRIMINATION AND BEHAVIOUR

We don't tolerate any discrimination whatsoever in our Zozimus Drama sessions.

· Parents and caregivers should ensure that their behaviour is entirely appropriate at all times, and refrain from behaving in a discriminatory or disruptive manner or a way which is likely to cause offence to anyone else. This includes refraining from using bad language. All parents and caregivers are required to show respect to all session leaders and attendees of Zozimus Drama sessions.

· We have the right to ask anyone who is behaving other than in accordance with this policy to leave. In these circumstances, we may terminate your future Zozimus Drama sessions without any refund. We reserve the right to refer any of these matters to the police.

7. INSURANCE, ENHANCED DBS, SAFEGUARDING, AND FIRST AID*

All session leaders have public liability insurance and hold a valid Enhanced Disclosure and Barring Service (DBS) check. In addition, all Zozimus Drama teachers have completed safeguarding training and hold up-to-date first aid qualifications.

8.PHOTOGRAPHY

We will sometimes request that promotional film and photography is taken during sessions, but we will give you due notice and permission will be sought from families in advance.

9.MARKETING COMMUNICATIONS

By signing up for Zozimus Drama services, you agree that we may use your email address to send you essential service updates. In addition, we may send you useful information, tips, and details about upcoming events related to Zozimus Drama.

You can opt out of receiving these marketing communications at any time by clicking the unsubscribe link provided in our emails or by contacting us directly to update your preferences.

10.COVID-19 UPDATE

Until further notice, every Zozimus Drama session will be run in accordance with the applicable UK Government guidelines in relation to COVID-19 (the "UK Government Guidelines"), which are in place at the time of the relevant Zozimus Drama session.